These are major training and system implementation programs that involve one-on-one/group training and intensive follow-up to ensure results. All are fully documented so they remain part of your practice forever.
Many of these guarantee an ROI and are noted as such below.
Management & Efficiency Program
This program enables the owner and their key staff to fully plan and implement effective organizational steps and actions, which creates an overall team atmosphere as well as high, efficient new levels of productivity.
TRAINING & CONSULTING: This program is delivered in five days, on a one-on-one basis with follow-up of up to twelve months of weekly calls with your consultant.
FINAL PRODUCT: A Client with the demonstrated ability to:
- Do overall planning for the organization and how to make this planning become an actuality.
- Better manage staff toward improved efficiency & productivity.
- Understand and use the basics of statistical management, i.e. objective management.
- Get a full return on his/her investment if he/she devotes the necessary time and effort and applies the administrative technology learned in this module exactly.
Consistent Referrals Program
Available to New and Existing Clinics
This program establishes the confidence and skill needed to develop long-term, professional relationships with referral sources of all types, thus creating a broad, stable referral base. It is a full, implementable system from referral to intake, scheduling control, quality assurance, discharge, internal referrals, and other management strategies and referral tools.
TRAINING & CONSULTING: This program is delivered in four days on a one-on-one training basis with up to eight months of weekly calls with your consultant.
FINAL PRODUCT: A Client with a demonstrated ability to form and improve referral relationships, and who has gotten a full return on his/her investment by fully implementing this program.
Effective Reimbursement Program
This program, system, and training “puts to bed” the problem of cash-flow from insurance companies, enabling you to collect your money faster and obtain the funds you’re owed.
TRAINING & CONSULTING: This program is delivered in three days on a one-on-one basis with up to five months of weekly calls with your consultant.
FINAL PRODUCT: A Client who has a demonstrated ability to control and generate income/reimbursements and who can get a full return on his/her investment as a result of this module being fully implemented.
Financial Control Program
This program will enable you to have full control of your finances and to know what it takes in terms of promotion, marketing, sales, and delivery to reach your projected financial goals. You will work these components until you have perfect control:
- Establish your current financial scene by looking at all important financial indexes and their history in your practice.
- Establish your break-even point, where you are making money and where you are not.
- Establish the connection between production and finance for each position in your practice.
- Working out from your goals back to promotion, marketing, sales, and delivery necessary to achieve them.
- How to run the finances of your practice and what to delegate to your staff.
- How to run financial meetings.
- How to build reserves.
TRAINING & CONSULTING: This program is delivered in three days on a one-on-one basis with up to six months of weekly calls with your consultant.
FINAL PRODUCT: A Client with the demonstrated ability to control and properly manage expenses, finances & budgeting.
Hiring and Retention Program
If you are in a situation that you need to expand in terms of employees, but cannot find the right people to operate your business, or you cannot make the “keepers” stay, then this program will help you. It has the purpose of putting you in control of hiring and retention of high-quality employees who really produce. It does so through:
- Establishing the correct promotional actions, channels, and pools.
- Establishing the hiring department within your practice.
- Creating effective interview methods.
- Getting the prospects to work for you.
- How to train and keep your personnel.
TRAINING & CONSULTING: This program is delivered in four days as a group training with up to six months of calls with your consultant.
FINAL PRODUCT: Trained and effective staff operating a Hiring and Retention program who know how to, and have demonstrated results in the entire hiring process and staff retention and with the system can build the staff as needed.
Public Relations and Marketing Program
This is a very comprehensive, external public relations and marketing program which greatly increases your community presence, practice branding, and overall service message directly to the broad public, as well as advanced strategies for referral sources.
TRAINING & CONSULTING: This program is delivered in four days on a group basis with up to eight months of weekly calls with your consultant.
FINAL PRODUCT: A client with the demonstrated ability to properly carry out PR & Marketing of their practice, thus increasing the new patient flow and referrals and receiving full return of his/her investment by fully implementing the program.
Power of Choice Program
After completing all prior programs, which takes 3-6 years, this “End Game” program fully establishes new leaders and executives in an efficient, well-organized, and operational practice(s). This allows the owner to be on the Board of Directors, having new leaders working competently under him/her, all finances in order, and the achievement of full “Power of Choice” over their time and money.
TRAINING & CONSULTING: This program is delivered over a two-year period with several training sessions and follow-up, customized to the practice itself.
SPECIAL FEATURE: This program includes the establishment of an In-House Training Academy, where you can train your staff in-house on communication skills, and management in all its aspects.
PRE-REQUISITES: Referral Increase and Control Program, Effective Reimbursements Program, Management Program, Hiring and Retention Program, Financial Control Program, Public Relations, and Marketing Program, and the Establishment Manager Program.
FINAL PRODUCT: An established clinic to the point where the staff is “running the show,” continuing to operate and expand the clinic, and where the owner(s) has had their time freed up while maintaining an appropriate income.