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Specific Practice Courses

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The following courses have been tailor-made for specific functions within a private practice. These are delivered in a course room setting under the supervision of a highly trained consultant and contain theory and practical to ensure results.

In-House Training Program

DESCRIPTION: Fully establishes a training and hatting facility for your employees within your clinic.

TRAINING DAYS: 10

FOLLOW-UP: 2 Months of calls every other week.

Modified Referral Increase Program Checksheet

DESCRIPTION: The Basics of the Referral Increase & Control Program for clients who are not able to do the full program.

PREREQUISITES: None

DELIVERY: Three Days

FOLLOW-UP: Two months of weekly calls

Relationship Development Checksheet

DESCRIPTION: The Relationship Development part of the full Referral Increase & Control Program.

PUBLIC: Anyone

PREREQUISITES: None

DELIVERY: Three Days

Organizing Board and Performance Measurement Checksheet.

DESCRIPTION: Defines the products of your clinic and creates an and Organizing Board which lays out all positions, functions and duties of your employees and how they interact with each other smoothly. Client works out this out and the stats for different functions, how to scale them properly and how to analyze them.

PREREQUISITES: None

DELIVERY: Four Days

Accounts Collector Hat Checksheet

DESCRIPTION: Accounts Collector post and duties, Alphabetical Binders, collection calls, Desk Promise Calendar, statistics, Accounts Administrator duties and the sequence of steps involved in getting a patient to pay.

PUBLIC: Medical

PREREQUISITES: (Suggested) How to Get along With Others Course.

DELIVERY: Two Days

Athletic Trainer (ACT) Checksheet

DESCRIPTION: The adaptation of the skills learned in the Referral Increase & Control Program to schools and coaches, etc., instead of physicians, (if this training done previously) A Referral Source Progress Board for Athletic Trainers to use in getting referrals from coaches and others involved in sports.

PUBLIC: Medical/PT

PREREQUISITES: (Suggested) How to Get along With Others Course

DELIVERY: Two Days

Strategic Planning (Administrative Scale) Checksheet

DESCRIPTION: Walks the client through the full development of his organization..

PREREQUISITES: None

DELIVERY: Three Days

Basic Management Checksheet

DESCRIPTION: Covers definitions of products and statistics, basic organizing, theory of policy, statistic analysis examples for medical clinic, figuring statistic scales, statistic rationalization, weekly statistic grids, production meetings and getting new business.

PREREQUISITES: None

DELIVERY: Three Days

Basic Efficiency Checksheet

DESCRIPTION: Covers the communication system, increasing employee efficiency, Memorandums and Staff Member Reports.

PREREQUISITES: None

DELIVERY: One Day

Front Desk Scheduling Control Checksheet

DESCRIPTION: Covers the Front Desk Scheduling book, Referral Log and policies, Cancellation/No-Show Log and policies, patient handling policies, Front Desk statistics, graphs, and bonusing a Front Desk position.

PUBLIC: Medical

PREREQUISITES: (Suggested) How to Get along With Others Course.

DELIVERY: One Day

Internal Referrals Checksheet

DESCRIPTION: How to increase family and friend referrals through the use of quality checks, surveys for stimulating internal referrals, a patient medical history strategy and a free consultation strategy.

PUBLIC: Medical

PREREQUISITES: (Suggested) How to Get along With Others Course.

DELIVERY: One Day

Managed Care Checksheet

DESCRIPTION: Overcoming Managed Care issues; HMO query letter, profile and doctor survey; Managed Care information collection, profile letter, questionnaire and interview; Case Manager Strategy; data on contracts and negotiating contracts, survey for management.

PUBLIC: Medical

PREREQUISITES: (Suggested) How to Get along With Others Course

DELIVERY: One Day

Patient Care Coordinator (PCC) Hat

DESCRIPTION: Covers Ability, Observation, the necessary Communication skills, Products, Exchange, Marketing, Referral Source Progress Board and all the functions the Patient Care Coordinator needs to know to maintain the doctor files, accomplish the front desk visits, keep the marketing meeting on track and keep the statistics related to the program.

PUBLIC: Medical

PREREQUISITES: None

DELIVERY: Three Days

Client Testimonial

The training is customized to you. They stick with you consistently until you really master the principles and get a full return on investment.

Christina Panetta, PT