Relationships are usually built upon good communication. Depending on the circumstance, this is done in person, or in writing between two parties, or over the phone because of long distance. But one thing is a constant in all communication… When communication goes awry, so does the relationship to a greater or lesser degree. The basic [...]
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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!
These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.
Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!
With economic hardships, pressures and competition how do you keep your customers coming back for services or continue to generate new ones? A practical definition of “survival” is: “the act or fact of surviving, especially under adverse or unusual circumstances.” The way to survive ANY hardship requires building relationships with your customers, staff, community, etc. [...]
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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!
These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.
Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!
What is the value of a great relationship? What are the basics of a relationship? How do you form one, and even more importantly, how do you keep one going? How do you repair one after you’ve botched something up? If you have never botched a relationship, or you feel all past failed relationships were [...]
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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!
These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.
Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!
The first thing would be – have they helped increase referrals for colleagues of yours? Are these colleagues willing to tell you specific details about their experience? The next thing you want to know is if they have a fully worked out methodology or is it just a chancy list of successful actions that worked [...]
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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!
These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.
Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!
The Front Desk and Receptionist are the first points all customers encounter on visits to your office. Then shouldn’t it be the most friendly and efficient point of your company? They are very important to your business and not simply a “receptionist” but a manager with public relations duties. Well, let’s look at this important [...]
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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!
These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.
Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!
Here’s a good family story I thought you’d enjoy as told to me by my daughter… If you watch the Telly much you’ll find yourself inundated with commercials, among these are the numerous auto insurance commercials each claiming to have great customer service and may bring your costs down decently. Some quite amusing, I must [...]
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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!
These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.
Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!
Referrals – The Wrong Way I’m usually giving information on the correct ways to start and maintain business relationships, but today I thought I’d lend myself to the wrong ways of doing them. This can be somewhat comical, but also may help you spot detrimental methods you may be using or have used in the [...]
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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!
These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.
Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!
