The Front Desk and Receptionist are the first points all customers encounter on visits to your office. Then shouldn’t it be the most friendly and efficient point of your company? They are very important to your business and not simply a “receptionist” but a manager with public relations duties. Well, let’s look at this important [...]
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Here’s a good family story I thought you’d enjoy as told to me by my daughter… If you watch the Telly much you’ll find yourself inundated with commercials, among these are the numerous auto insurance commercials each claiming to have great customer service and may bring your costs down decently. Some quite amusing, I must [...]
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Referrals – The Wrong Way I’m usually giving information on the correct ways to start and maintain business relationships, but today I thought I’d lend myself to the wrong ways of doing them. This can be somewhat comical, but also may help you spot detrimental methods you may be using or have used in the [...]
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