In my experience, the best way to get more referrals from your patients is to ASK for them. That might seem over simplified, but you would be amazed at how many of my clients just didn’t ask for referrals before I suggested it to them. They were waiting for the patient to volunteer a referral. [...]
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I was talking to a client recently and he asked me an interesting question: “What is the most cost effective way to increase new patient volume?” I gave him an immediate answer, then thought you might benefit from the answer as well. So here you are. You have patients who are doing better because of [...]
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Clients often ask, “What makes our Referral Increase Program the best referral program?” While it is difficult to be objective about the subject, as I often see clients have more gain than even I expected, I will attempt to summarize the answer to that and why. There are referral programs that concentrate on increasing the [...]
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I have a lot of clients who depend on doctor referrals for their livelihood. So obviously we spend a lot of time talking about this subject. Now, the hardest part of teaching someone a subject is figuring out what the first lesson should be. Where do you start? I’ve tossed this back and forth over [...]
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If you have been in private practice for some time, you probably have a few or more referral sources that (thankfully) send you referrals. Some of these might even send you a considerable number of referrals and, combined, these referrals keep you busy. Now, what does it take to maintain a certain volume of production [...]
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I would like to share with you something that is probably a bit unusual as far as advice to either increase or stabilize physician referrals. What you would read in most blogs about this is that you have very little time to present physicians with a lot of data, so you should take advantage of [...]
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When you ask yourself the above question, you will naturally ask the next question: do I want more referrals from currently active referral sources or do I want more referrals from new referral sources? The answer to the above will vary from practice to practice, but I will give you a rule of thumb that [...]
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Is there a patient referral system that you could implement? Not only one, there are many, and all may have a degree of success. The interesting thing is that the success is not consistent within any given system. Why? Because there is a fundamental administrative principle that supports the success of a patient referral system, [...]
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In consulting clients while working on our Referral Program, I often stumble upon clients who want guaranteed referrals. Is there such a thing? Just as there may be guaranteed perks after you take a certain step in a relationship, (as in marriage), you may get guaranteed referrals from a physician or referral source where you [...]
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Having worked with thousands of private practices throughout the U.S. and Canada, I know that most would like to increase their new patients and the ways to do this come in various “programs.” There is the old sales-gimmick type where you’d go out and “buy” the referral source relationship with lunches, etc. That is really [...]
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