Archive of Andrea Lattanzi

Andrea has written 6 awesome articles.


How to Reduce Employee Turnover

by on July 12, 2012 updated July 12, 2012

High turnover of employees can be a costly and time consuming situation. It’s something that most businesses have had to deal with at one time or another and, in the current economy, it is important to cut out all waste and create a smooth running machine of an organization. So, how does one acquire valuable [...]

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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!


These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.


Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!


How to Respond to a Customer Complaint

by on May 3, 2012 updated May 3, 2012

Unhappy customers are bad news for any company. It only takes one bad review online to cause considerable damage to your company’s reputation and can take months to repair. There can be several reasons for a customer complaint; some may have unrealistic expectations and others may just have poor dispositions. However, we must be honest; [...]

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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!


These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.


Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!


How to Make the Workplace More Fun

by on April 25, 2012 updated April 25, 2012

Making the workplace more fun does not consist of adding lounges for the staff, putting video games in the break room or making the atmosphere more lax. Your staff might tell you that’s what they want, but in reality that is not going to get you or them very far. Let’s face it. You’ve hired [...]

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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!


These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.


Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!


How to Get Your Business Known

by on April 3, 2012 updated April 5, 2012

Getting your business “known” is a broad subject. When talking about being known, does it mean that consumers have heard of your business and its good reputation? Or does it mean they choose your business over others when they need the type of product or service you provide? We’re actually talking about two different subjects [...]

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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!


These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.


Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!


Now more than ever there are a myriad of ways to market your business. Some avenues cost a pretty penny, while others are free. But which options, pray tell, are the most effective? The first thing to consider is – where are your potential customers? You want to be where they are, of course! Let [...]

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Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!


These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.


Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!


What’s a Smile Worth?

by on February 29, 2012 updated March 5, 2012

It has been said that a picture is worth a thousand words. But how about a smile? Have you ever gone into a store or office to inquire about their services only to be greeted (or not greeted) by an unfriendly receptionist who doesn’t smile, doesn’t offer any real help and answers each of your [...]

{ 0 comments }

Join Paul Silovsky, PT and Practice Owner, this Thursday on our Consistent Referrals Round-Table where he will discuss the most effective methods to develop consistent referrals. If you want more new patients then you need to attend this round-table!


These round-tables are conducted over the web and phone so there is no travel necessary and they are free of charge.


Seats to this Round-Table are limited to only 10. All we ask is that the Practice Owner attend; staff are welcome. Register Now!