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Effective Reimbursement Program

by on December 14, 2011 updated December 14, 2011

This is a success story written by a client who just completed our Effective Reimbursements Program. It speaks for itself! “Since the inception of our business in 2002, we have always out-sourced our billing and collections. We always felt we should spend our time focusing on the talents we have (our area of expertise) and [...]

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My Year-End Thoughts

by on November 29, 2011 updated November 29, 2011

Time to enjoy the season! The end of 2011 is nearly upon us and it is the time of year to celebrate with family and friends – A time of sharing joy and spreading the warmth of kindness with whomever you contact whether it be at the neighborhood department store, a neighbor, or the longer [...]

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Business Modernization

by on October 27, 2011 updated February 1, 2012

This article may not be very popular and to be taken as advice only… Some people get an adverse reaction to the word “modernization.” They take it to mean “Liberal” or “Revolution.” In this article I’m speaking in terms of this definition: “To adopt modern ways, ideas, etc.” And for the word “MODERN” I reference [...]

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Tracking Production & Meeting Company Targeted Goals

by on October 18, 2011 updated February 1, 2012

Most businesses track the production of some employees as in sales or income. Some simply generate a sales report at the week’s end and appoint a “Salesperson of the Month.” Sales are somewhat easy to track, but how about your administrative staff?  Can you accurately measure and track the productivity of these staff?  Should you?  [...]

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Documentation & Admin

by on September 15, 2011 updated September 15, 2011

There’s a considerable amount of company administrative documentation in the form of written policies, electronic data files, and backups needed to accurately operate a private practice and the administrative duties of every position requires some record keeping whether it be tracking production, statistics, schedules, event calendars, etc.  Sometimes this seems a bit overwhelming with the [...]

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Executive Leadership Abilities – Part Two

by on September 8, 2011 updated February 1, 2012

We surveyed Private Practice Professionals and found the most common cause of stress to be “BEING THE OWNER/EXECUTIVE OF THE PRACTICE / BUSINESS”. With this hat comes full responsibility of finances, worries about bills & payroll, overseeing the entire production of the group, and the LOOOOOOONG hours. Hey, I feel you!  I know exactly of [...]

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Finances & Profitability

by on September 1, 2011 updated September 1, 2011

Did the title of this article make you fidget? Did you become just a bit uncomfortable with either concept? Have you experienced occasions of paying your staff but unable to pay yourself? Unfortunate as it is, it’s an owner’s responsibility to improve the overall financials of the business so all are paid well and on [...]

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The “Ideal Work Personality”

by on August 25, 2011 updated August 25, 2011

This past week our company experienced something very tough to get through…our main server crashed. An entire week of no database, client files, phone numbers, appointments, forms, etc. But here’s what’s interesting… The whole place was in full-blown chaos and confusion yet somehow we were able to pull together and function at only slightly below [...]

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Front Desk Efficiency

by on August 11, 2011 updated August 11, 2011

The Front Desk and Receptionist are the first points all customers encounter on visits to your office. Then shouldn’t it be the most friendly and efficient point of your company? They are very important to your business and not simply a “receptionist” but a manager with public relations duties. Well, let’s look at this important [...]

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Referrals & Word-of-Mouth

by on August 9, 2011 updated August 9, 2011

No matter the industry, it’s imperative to deliver stellar products to your customer base so they’ll in turn promote your services. This line can assist in generating upwards of 1/3 your monthly income!  Got your attention? Word of Mouth is quite prevalent and most notable with the facilities of Facebook, Twitter, LinkedIn, Yelp, etc. where [...]

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